Benefits of Emotional Intelligence in Healthcare Leadership
As the expectations of quality healthcare change, progressive leaders are now looking beyond the traditionally myopic patient-care standards to provide a holistic approach to patient outcomes. This approach considers not only the patient’s state of well being, but also the care provider. Emotional intelligence (EQ) is the ability to use one’s own emotions to positively manage high-stress situations and overcome challenges. For medical professionals, this can translate into the ability to better communicate and empathize with their patients and coworkers, as well as harness their internal stress and approach problems with a clear, open mind.
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